Real-Time Productivity Dashboards

Live visibility across your entire team — updated as reps log data in the field. No waiting for daily reports. No end-of-week data gathering. Know what's happening while you can still act on it.

  • Company-level overview with team and individual breakdowns
  • Shift averages, daily averages, and weekly totals
  • Benchmarked against your own company standards
  • Filterable by date range, team, and individual
  • Accessible on web and mobile
Real-time productivity dashboard

Activity & Skill Analytics

Track the two variables that determine every result. Activity (how many people your reps see) and Skill (how well they convert at each step) are measured separately — because improving them requires completely different approaches.

See exact conversion rates at every step of your customised sales process. Identify which step is the bottleneck. Coach with precision.

  • Step-by-step conversion rates for every rep
  • Activity volume vs. company benchmarks
  • Skill Ratio breakdown across the full sales process
  • Side-by-side rep comparisons
  • Historical trend analysis
Activity and Skill analytics breakdown

Performance Pattern Recognition

Spot what High Performers do differently — then replicate it across the team. Identify which days, which conditions, and which steps correlate with your best results.

Stop managing by instinct. Build a systematic, evidence-based picture of what performance looks like in your organisation.

  • Day-of-week performance patterns
  • High Performer benchmarking
  • Team-level trend identification
  • Shift-average analysis
  • Performance gap visualisation
Performance pattern recognition dashboard

Training Prioritisation Insights

Know exactly which step each rep struggles with before the coaching conversation starts. Stop wasting time on generic training that doesn't move numbers.

Coaching becomes targeted, efficient, and measurable. Reps see their own gaps. Managers have the data to back every conversation.

  • Step-level weakness identification per rep
  • Coaching priority flagging
  • Before-and-after improvement tracking
  • Individual coaching session preparation data
  • Team-level training priority summary
Training prioritisation insights view

6 Customisable Sales Process Steps

Name your steps the way your team does. Track conversion at every stage of your unique sales process. The platform adapts to your methodology — not the other way around.

Whether your process has 3 steps or 6, Outcomes Tracking measures exactly where conversions happen and where they break down.

  • Customisable step names to match your sales process
  • Individual step conversion rates
  • Funnel visualisation
  • Benchmarks set by management per step
  • Callback, non-qualifier, and existing customer tracking
Customisable 6-step sales process

Mobile App for Reps

Available on iOS and Android. Reps log activity in the field, in real time. Today's numbers. Their own metrics. Their team's performance. All in their pocket.

Simple enough to use between doors. Powerful enough to change how reps understand their own performance.

  • Real-time data entry at point of interaction
  • Personal metrics dashboard
  • Today's Numbers view
  • Team view (for Team Leaders)
  • Available for iOS and Android
Mobile app showing today's numbers

What this means for your organisation

Precision coaching

No more generic feedback. Every coaching conversation starts with data. Managers know exactly where to focus — and so do reps.

Scalable productivity

When you can measure Activity and Skill at scale, you can grow at scale. High Performer patterns become systematic, not accidental.

Rep ownership

When reps see their own data, they self-coach. Accountability becomes internal, not imposed. Growth becomes personal.

Process-focused culture

Teams that focus on process instead of results improve faster and sustain it longer. Outcomes Tracking builds that culture with data.

Feature questions

Is there a limit on the number of team members?
No. Outcomes Tracking is priced per company, not per seat. Unlimited users are included in every plan at US$60/week flat.
Can we customise the sales process steps to match our terminology?
Yes. You can name each of the 6 steps to match your sales process exactly. Intro, Presentation, Close — or whatever language your team uses. The platform adapts to you.
Does the mobile app work offline?
The app requires a connection to sync data. Most reps log entries in the field when they have signal, or at the end of a stint. Data syncs automatically when connectivity is available.
How does the benchmarking work?
Managers set company-standard benchmarks for each step of the sales process. Rep and team performance is then shown alongside these benchmarks, making it immediately clear where the gaps are and how significant they are.

See every feature in action

A 30-minute demo walks through the platform with your specific use case in mind.